ICD-10 Codes Capture Process – Reminder

We are continuously driving innovative solutions to improve our Medical Portal to ensure that you receive the best user experience when capturing and loading medical invoices for your injury on duty patients.

The grouped ICD-10 Codes are designed to assist you with matching the ICD-10 codes related to the reported injury(s) or disease(s) when applying for treatment reimbursement.

Our Healthcare provider guide is available here to assist with you with selecting the correct code for the correct treatment and ensuring that your treatment reimbursements will be managed efficiently.

As a reminder, Healthcare Providers are required to provide the precise injury/disease ICD-10 code for the associated treatment or service rendered to ensure invoices or treatment reimbursements are assessed and correctly paid.

Use our Online services 24/7

Easily manage and administer COID claims on our website portal

We urge that you use our online portal that is a quick and easy solution to manage your policy, report accidents or log occupational injuries and diseases claims, upload medical reports and supporting documents and follow the status of a claim.

Steps for registration:

1. Register here.

2. Complete the online registration form and click “Register” once completed

3. RMA’s system will automatically email a username and password to your registered email address

4. Once you have received the email specified in step 3, you will now have access.

Access our documents online

Medical report forms and other required forms are available on our website here.

Our Healthcare provider guide is available here to assist you when treating our injury on duty claimants.