Dear Valued Clients & Partners,
We are pleased to inform you that our COMPCARE (Our Line of Business System) is now back online. We understand the critical role our system plays in your operations, and we sincerely apologise for any inconvenience the recent downtime may have caused.
Although the system is up and running, we would like to draw your attention to the fact that some features are still restricted at this time. Our hard-working technical staff is working around the clock to quickly restore full service. We are doing everything we can to guarantee that these problems are fixed quickly and that the stability and dependability of the system are preserved.
We fully appreciate the impact this disruption may have had on your business activities, and we are committed to minimising any further inconvenience. We will continue to monitor the situation closely and keep you informed of our progress. Should you experience any issues or require assistance, our support team is on standby to assist you and can be reached at 0860 222 132 or by email: contactcentre@randmutual.co.za
Your trust and confidence are of utmost importance to us, and we thank you for your continued patience and understanding as we work through these challenges. We remain dedicated to delivering the high level of service you expect from us.
Once again, we apologise for the disruption and assure you that we are doing everything in our ability to restore full functionality as quickly as possible.
Thank you for your ongoing support.
Best regards,
RMA