Call Us Now: 0860 222 132

Dear Valued Employer

Your 2019 COID Policy Renewal

Thank you for trusting us with your business in 2018. 

It gives us great pleasure to inform you that you can now renew your COID policy for 2019, ensuring that your employees enjoy cover against injuries while on duty.

Simple process to renew online

Use our hassle-free online service to process your 2019 policy renewal

  1. Submit your employees’ earnings (actuals for 2018 and estimates for 2019) before 31 March 2019: Visit, under the Online Service tab, click on Earnings Declaration Submission
  2. View your 2019 premium and 2018 adjustments;

Download your invoice(s) and/or credit note, as well as your statement for payment

If you have not yet registered on our online portal, you can simply register at under the Online Services tab and enjoy the convenience.

Premium payment and earnings declaration timelines

To ensure that you remain in good standing, the deadline for premium payments and the submission of earnings is 31 March 2019.

You need to declare your actual payroll costs for 2018 and budgeted earnings for 2019. The declaration of actual earnings is for the period 1 March 2018 – 28 February 2019, and the budgeted is for 1 March 2019 – 28 February 2020.

The benefits for declaring your earnings and paying your premium before
31 March 2019 assures that you will receive your Letter of Good Standing (LOGS) timeously.

Also note that if there is a variance between the current and previous submissions, your account may be audited, and you will be required to provide documents to support the changes. We will contact you if this happens. Your earnings will have to be reviewed and approved and this might delay your invoice(s) and LOGS for 2019.

Interest will be charged on any overdue accounts in line with section 86.2 of the Compensation for Occupational Injuries and Diseases Act (COIDA).

What happens if you miss the 31 March 2019 deadline

You will be issued with an Invoice that -  

  1. is based on your last submission plus a 6% adjustment for inflation
  2. has a 10% penalty applied to your assessment rate due to non-compliance with the provisions of the COID Act.

You can still submit your earnings after the 31st March 2019 using the online portal and receive a revised invoice based on your budgeted earnings for the 2019 policy year.

For any enquiries, you may contact us on 0860 222 132 or email

We look forward to providing you with efficient and personal service, and we hope you will enjoy a long and satisfying relationship with us.

Yours sincerely,

Patrick Matshidze
Chief Operating Officer