Founded on 1 June 1894, The Rand Mutual Assurance Company Limited (RMA) is a non-profit mutual assurance organisation which is owned by its policy holders. RMA operates in terms of section 30 of the Compensation for Occupational Injuries and Diseases Act, 130 of 1993 as amended, under license from the Minister of Labour. The RMA Group also operates under both short and long-term insurance licences issued by the Financial Services Board (FSB).
As an organisation that is compassionate and caring, RMA goes the extra mile to ensure that beneficiaries and their families receive the care and compensation they are entitled to when they have sustained either a work-related injury or occupational disease.
The core of RMA’s administration business is the receipt, adjudication and administration of workers’ compensation claims, including the payment of medical costs, once-off disability payments and the ongoing payment of pensions in the case of severe disability and death. RMA’s high level of service and quick claims turnaround is underpinned by a market-leading integrated claims management IT system that allows for paperless adjudication of claims.
Three additional operating entities form part of the RMA Group and are also indirect subsidiaries of RMA, namely: Rand Mutual Admin Services, Rand Mutual Technology Solutions and Rand Mutual Property Holding.
Rand Mutual Admin, a licensed Financial Service Provider with license no. 46113, provides a range of services that support the underwriting and administration of both the COID and insurance benefits.
RMA has a wide footprint and is easily accessible to its clients, claimants and other stakeholders through its head office in Johannesburg and regional walk-in branches located in Carletonville, Cape Town, Durban, eMalahleni, Johannesburg, Klerksdorp, Pretoria, Rustenburg and Welkom. In addition, RMA has satellite offices in Lesotho, Mthatha and Mozambique.
RMA is a Level 3 contributor to B-BBEE.