Message alert for Class XIII clients (Iron, metal, steel, galvanising and related industries): Your 2017 premium invoices and earnings declarations (estimates for 2017 and actual payroll costs for 2016) were due on 31 March 2017. Kindly note that the Compensation Fund’s Return of Earnings extension is not applicable to RMA clients, and the deadline for submissions remains 31 March 2017.

Message alert for all employers: The Department of Labour has released the COID benefit increases for 2017/18, effective 1 April 2017. To view the new benefits, click here.
Online Services

Privacy Statement


Rand Mutual Assurance (RMA) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RMA website and governs data collection and usage. By using the RMA website, you consent to the data practices described in this statement.

Collection of your Personal Information

RMA collects personally identifiable information, such as your email address, name, home or work address or telephone number. RMA also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by RMA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by RMA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RMA website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RMA public message boards, this information may be collected and used by others. Note: RMA does not read any of your private online communications.
RMA encourages you to review the privacy statements of websites you choose to link to from RMA so that you can understand how those websites collect, use and share your information. RMA is not responsible for the privacy statements or other content on websites outside of the RMA and RMA family of websites.

Use of your Personal Information

RMA collects and uses your personal information to operate the RMA website and deliver the services you have requested. RMA also uses your personally identifiable information to inform you of other products or services available from RMA and its affiliates. RMA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
RMA does not sell, rent or lease its customer lists to third parties. RMA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, RMA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RMA, and they are required to maintain the confidentiality of your information.
RMA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
RMA keeps track of the websites and pages our customers visit within RMA, in order to determine what RMA services are the most popular. This data is used to deliver customised content and advertising within RMA to customers whose behaviour indicates that they are interested in a particular subject area.
RMA websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RMA or the site; (b) protect and defend the rights or property of RMA; and, (c) act under exigent circumstances to protect the personal safety of users of RMA, or the public.

Use of Cookies

The RMA website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise RMA pages, or register with RMA site or services, a cookie helps RMA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RMA Web site, the information you previously provided can be retrieved, so you can easily use the RMA features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RMA services or websites you visit.

Security of your Personal Information

RMA secures your personal information from unauthorised access, use or disclosure. RMA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

RMA will occasionally update this Statement of Privacy to reflect company and customer feedback. RMA encourages you to periodically review this Statement to be informed of how RMA is protecting your information.

Contact Information

RMA welcomes your comments regarding this Statement of Privacy. If you believe that RMA has not adhered to this statement, please contact RMA at We will use commercially reasonable efforts to promptly determine and remedy the problem.